When you hired me, you hired me to provide top notch patient care. I do that. I love that. I love every aspect of my job. There is nothing more fulfilling to me than taking care of those in their last days. With that said, I challenge you to interfere with my patient care. Patient care is ALL that I am about.
Here are some things for you to consider:
1. My patients come before laundry, cleaning toilets and any other house keeping chores, period. DO NOT expect me to drop the hand of a dying patient and walk away to wash or fold a load of laundry. That laundry can wait, my patient wont.
2. Don't expect me to stop feeding a helpless patient just because they are taking a bit longer and the trays haven't been returned in sufficient time. I will return the trays at MY PATIENTS CONVENIENCE, not that of the kitchens. The only reason that we have a kitchen staff is because we have patients and the patients come FIRST.
3. Do not threaten to write me up for not taking my breaks on time. I will not leave the side of a fall risk patient until I am satisfied that they are safe. I will take my breaks at MY PATIENTS convenience. Thank you very much.
4. Don't preach to me about patient safety when I have come to you several times about alarms not working and you have done nothing to ensure that they get fixed. And don't ask me why the patient is lying on the floor with half of the alarm still attached and why it never went off. I told you why, fix the problem. I am within inches of inviting a state safety investigation.
When I hired in, you were impressed by my will to advocate for my patients. You expect me to keep up my end of the bargain and I expect for you to keep up with yours.
The Patients Advocate
Tuesday, January 20, 2009